Your satisfaction is our priority at Astriii. If you’re not fully satisfied, we’ve made our return process simple.
Return Eligibility
- Returns are accepted within 30 days of the delivery date.
- All returned items must be unworn, unwashed, and in their original condition with tags attached.
Non-Returnable Items
- Sale items, undergarments, and custom orders are final sale and cannot be returned.
How to Initiate a Return
- Contact Us: Email [email protected] with your order number and reason for return.
- Return Shipping: Customers are responsible for return shipping fees unless the item is defective or incorrect.
- Refund Processing: Refunds will be issued to the original payment method within 5-10 business days after we receive the returned item.
Exchanges
If you need a different size or color, we recommend placing a new order and returning the original item for a refund.